Billing and Payment Options
Receive your bills in your e-mail inbox and never again worry about missing a bill while you are out of town. Sign-up for e-bill now. After you sign up, you will receive a link to your next bill in your inbox. Open the link and you will have a chance to choose a password, if you have not already paid a bill online in the past. You can pay your bill while you are online or by phone, at one of our offices, or through the mail.
Whether you get your bills in the mail or through e-bill, you can make your payments online. Click on “Pay My Bill” and log-in to see and pay your bills. You can also access past bills or set up automatic payments.
You need an e-mail address on your account in order to create an online account. If you have already given us your e-mail address, just click on “Pay My Bill” and then on “New User” to create an online account.
If you do not already have an e-mail address on your account, please contact us at 208-652-7431 or 800-632-5726, or by secure e-mail, to do so. Once we have your e-mail address in the system, you can set up a unique password and create an online account.
Automatic Payments - We Now Accept Discover & American Express
Want your bill paid every month, on time, without having to think about it? Set up automatic payments when you log-in to “Pay My Bill.” Please note that you cannot set an automatic payment date later than your bill due date. Your bill must be at $0.00 before an automatic payment can be scheduled.
You can also contact us at 1-800-632-5726 to set up automatic payments from your checking account, or send a voided check with your monthly payment in the mail and we will set up an automatic draft for you. Automatic payments can be made from checking or savings accounts or by MasterCard, Visa, Discover or American Express.
Pay By Phone
Give us a call and pay with a Visa, MasterCard, Discover or American Express card over the phone.
Pay In Person
Visit one of our offices to pay your bill in person between 8:00 a.m. and 4:30 p.m., Monday through Friday, excluding holidays.
1150 North 3400 East
(Just off Highway 20 south of Ashton)
1605 North Highway 33
436 Madison Avenue
Winter bills are often much higher than summer bills in our snowy area. We offer an option to take the sting out of bills that spike when the thermostat drops. Level Pay averages your energy use over the trailing 12 months plus your current invoice and then creates an average that will become your monthly bill. Since it is an average of your past 13 months, the monthly amount will change slightly on each invoice.
Level Pay works best when you have at least 13 months of consecutive prior service. Your account balance must be at $0.00 in order to enroll in this program. If you have any questions about Level Pay, please give us a call toll-free at 1-800-632-5726.